Resources – Equipment 2018-02-15T17:07:46+00:00
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Please review the Supported Equipment and Integrated Hardware List, BioTrackTHC cannot guarantee the integration of unsupported hardware.

While state or county compliance requirements will likely dictate your final equipment decisions, the specifications listed here will allow you to select Equipment and Integrated Hardware that’s needed to support the BioTrackTHC System. We trust that these carefully selected commercial grade devices, that have been proven in the field, will serve you well for years to come!

Click here to download complete hardware list

Hardware & Software Requirements


  • Windows Server 8 Pro, 10 Pro, Server 2008 & 2012


  • Intel i7 2.4 Ghz + Dual Core


  • 8 GB+ (Based on 1-4 facility locations)

HDD (storage)

  • 1 TB+ (7200 rpm speed or better)


  • Windows 8 Pro, 10 Pro


  • Intel i5/Intel i7 2.0Ghz+ dual-core


  • 6 GB+

HDD (storage)

  • 250 GB+ (7200 rpm speed or better)
Microsoft Surface Pro 2 Windows 8 (NOT Windows RT)

For more information Click Here

Internet Access

  • Business-grade cable access or better. This applies to both Server and Terminal machines (ISP fees apply)


  • 15 MB – Download
  • 5 MB – Upload

Static IP

  • Server should be hardwired
  • Static Private IP and Public IP
  • Static Public IP is needed in order to enable remote access.
  • Contact ISP to get a Static IP (additional ISP fees apply)

We recommend an external HDD (Hard Drive) 200GB+ as a secondary backup solution. In order to activate your backup simply plug the external hard drive to the server terminal, BioTrackTHC will automatically backup your database to the C:/ drive as well as the external hard drive.

Zebra TLP2824 Plus Label Sizes

  • 2.25 x 1.25 Direct Thermal
  • 2.25 x 4 Direct Thermal Label
  • 2.25 x 1.25 Thermal Transfer

Zebra GC420D Label Sizes

  • 4 x 2.25 Direct Thermal Label
  • 2.25 x 1.25 Direct Thermal
  • 2.25 x 4.75 Direct Thermal
  • 3.00 x 4.00 Direct Thermal

Stover Plant Tags Size

  • 1”x9” wrap tags, t-lock mechanism (WOT9X1C) (for use with Stover Printer)
  • 1”x9” wrap tags keyhole locking mechanism (WP9X1) (for use with Stover Printer)

Receipt Paper Size

  • THERMAL PAPER ROLL – 3 1/8” X 230

Label (Plant/Inventory)

  • 2.25 x 4.00 Direct Thermal (Inventory Label)

Select license type to view all recommended hardware.

BioTrackTHC makes every effort to maintain an accurate list of compliant hardware but recommends contacting local enforcement agencies with compliance inquires.

Please note, this is a suggested hardware list, your individual equipment needs may vary based on the size of your operation or number of employees.

Select specific category to view all recommended hardware.