Inventory
Topic Inventory
How do I undo a destruction notification? (T/C)
Can i connect an LP and a TLP printer to the same computer? (T/C)
How can I add new strains to my strain list? (T/C)
How do I send a transfer to my own licensed location without having to input a price? (T/C)
What is the minimum size label that can be used to create a barcode? (T/C)
Can I connect my label printer, receipt printer, and barcode scanner into a USB hub to save USB port space on the terminal? (T/C)
Do I have to fill out all the fields in BioTrackTHC? (T/C)
How do I modify my loyalty points program? (T/C)
What do I do if I forgot my password? (T/C)
How do I edit a user’s permissions? How do I add or remove access for a user to perform specific functions? (T/C)
Why can some of my employees enter or edit the cost per unit but others can’t? (T/C)
Why doesn’t my manifest show any eligible items? (T/C)
How can you bring back and correct an item you’ve adjusted down to zero and is no longer in your inventory? (T/C)
What does FIFO stand for? (T/C)
How can I generate a purchase order? (T/C)
When doing a conversion what does the “Serialize” button do? (T/C)
Why are my vendor samples asking for a price when I try to send them out? (T)
How do you change the lab associated with a QA sample? (T/C)
How can I print multiple labels for the same inventory item? (T/C)
How do I partially destroy a lot? (T/C)
What’s the proper way to perform a no-fee exchange in Washington? (T/C)
How do I change the logo on the invoices? (T/C)
Will my receipt printer work if connected to a USB 3.0 port? (T/C)
How can I create label templates? (C)
Can I copy the label from one location to another? (T/C)
How do I get my Cost Per Unit to pre-populate on my Inventory Details screen? (T/C)
Can we have multiple Zebra printers on one terminal? (C)
Can you install two scales on the same terminal? (C)
Can I use a networked label printer with BioTrackTHC? (C)
My BioTrackTHC says “Connection Refused”, why? (C)
I plugged my label/receipt printer into another machine and it is not working. What do I do? (C)
What is the difference between the zebra TLP 2824 plus and the zebra LP 2824 plus? (C)
Can I use different size labels with my zebra printer? (C)
How do I remove “ghosted” printers? (C)
My label printer keeps flashing red after two prints, what do I do? (C)
My receipts or labels will not print, but everything is selected correctly in BioTrackTHC, what do I do? (C)
My label printer is printing in between labels, what can I do? (C)
Can I have BioTrackTHC installed on my Mac? (C)
I moved my router or unplugged my Server and/or workstation(s) and now I cannot connect to BioTrackTHC, what do I do? (C)
Do I need a server (database) at all my locations? (C)
Where can I find the BioTrackTHC manual? (C)
How do I reprint an invoice? (C)
How do you undo a conversion? (C)
How can I adjust an inventory item that has been depleted? (C)
When do I need to use the Metrc Weighable checkbox for a product? (C)
How do I get my products to report as grams or as each? (C)
What does the “Pass through QA Results” check box in the Inventory Conversion screen do? (C)
How do I create a new inventory room? (C)
Can I share product names between multiple locations? (C)
What are the settings for the AND EK-1200? (C)
How can I show the THC in milligram rather than percentage? (C)
If I save the inventory audit and sell out of the batch I have already audited, what happens? (C)
How do I correct a transfer price after it’s been completed? (C)
How do you enable custom fields in my inventory? (C)
How do I upload test results to an item? (C)
How do I split up an inventory item in a non-traceability state? (C)
How do I void a transfer and have the product put back into my Inventory? (C)
How do I change the threshold amount, which triggers the alert that makes my inventory “orange” or “red” based on running low/out of stock? (C)
How do I switch locations? (C)
How do I use the lab results uploader? (C)
How do you undo a conversion? (T/C)
In Traceability, at what stage can I no longer change the strain of an inventory item? (T)
How does BioTrackTHC organize plants and inventory? (T/C)
Can I access BioTrackTHC remotely? (C)
How do I run a report on the chain of custody of a plant? I want to be able to trace a plant since inception/clone. (T/C)
Can I Upload PDF’s to BioTrackTHC? (C)