On Site Assistance

BioTrackTHC™ representatives take pride in understanding the entire cannabis seed to sale process.

Our team is available to come on site and offer advice related to best practices, workflow analysis, and operational efficiency.

On Site Package Includes:

  • Employee training
  • Advanced Report Functionality
  • Efficiency Evaluation- Licensee workflow training – how to efficiently use the system based on your personal workflows
  • System Troubleshooting
  • New Feature Implementation and Training
  • Discuss needs to your business for future updates

*Full (8) or half (4) day options available. Travel, Lodging, Per Diem, Food, etc.. to be paid by client, contact for rates.

“Having opened a cultivation facility in early 2016, my employees and I are still very new to seed to sale software. The BioTrackTHC team has been fantastic at helping us work through our growing pains. They are always available to help, are very professional and patient, and they know the software from top to bottom.”
Thanks, you guys are awesome! –Jay, Matrix NV LLC, NV
“Having an experienced consultant come help train us on BioTrackTHC was incredibly beneficial to our understanding of the software. There are so many pieces to BioTrackTHC that we wouldn’t have been able to utilize otherwise. I’ve attempted to learn tracking software in the past, but they’ve ended in a mess. Deciding to have someone come out here to train us was a great decision because now we feel confident in our ability to functionally use BioTrackTHC.  Even if we do fall into a point of confusion, our onsite consultant is always quick to respond. I completely recommend having someone who knows BioTrackTHC to train your team.”
George, Advanced Grow Labs, CT

If you’re looking for more information on our CultivationPoint-of-Sale or Inventory Management solutions, or if you’re in need of Application Support, please click here.

Interested in learning more about our On Site Assistance?

Contact our sales team today.


I am not a robot



Plans vary by state.
Call (844) 216-2667 or email us at sales@biotrackthc.com to learn more.